THIS SOFTWARE WILL
MAKE YOUR WORK
This software will make
Your work much Easier
Boost your efficiency and maximize profits
Workiz provides a full-featured IT Support Business Management Software with an easy-to-use interface for scheduling your jobs. Send estimates and invoices from any mobile device, allow your team to charge credit card payments and update your office with two-way messaging.
Your schedule needs to be able to keep up with your customers’ demands. Last minute cancellations or customers who want services done yesterday are no problem when you manage your IT techs with Workiz.
Entering jobs for new or existing customers is quick and simple. View the Schedule to see open time slots and available technicians. Our drag-and-drop calendar also lets you move appointments and reassign technicians with your mouse for maximum convenience. Update the Schedule and send an alert to the IT technician to let them know about the change.
Time slots are filled and your techs remain productive!
Workiz was designed to make dispatching easy. Adding jobs, assigning technicians, and updating your schedule couldn’t be easier!
Get an instant snapshot of how your service business is performing with our mobile dashboard, and have access to your most important info anytime, anywhere.
Not sure how to get started? It’s easy. We’re ready to help you get started with free training and setup. Schedule a demo or view our support section for more details.
Workiz allows you to control your workflow with an easy-to-use and fully customizable interface. Create custom reports, add custom fields, or create new tags for jobs.
Stay on top of your service business with real-time information. Track and manage job statuses, customer notes, payments and invoices, with everything done instantly.
In Workiz it’s easy to build custom alerts for different technicians, dispatchers, managers, or clients. Create custom notifications sent to the clients an hour, or 24 hours before their scheduled appointment date.
Workiz’s main calendar gives you 3 main dashboard views (daily breakdown, weekly, and monthly) to efficiently manage your workflow. Workiz is packed with features to save you time when it comes to scheduling jobs. In just seconds you’ll be able to see what technicians are scheduled for jobs. Easily filter jobs by status, and by metro area. With Workiz’s IT service crew scheduling, drag-and-drop to instantly make changes to your schedule. Customize the jobs with different colors for different IT service crews.
With Workiz, you will be able to add extra information (or custom fields) for new jobs. Have your dispatcher send the right number of IT pros needed for the job, or any special tools needed.
You have complete control of what details you want to track for your IT service. Now you will know how many people are needed for the job, and what parts or supplies you will need to bring to be prepared for the job. This is just one example of how custom fields can help you manage your IT service business.
Workiz makes it easy to manage all of your client information within one system. Workiz is perfect for keeping your clients up-to-date about their IT services. Create custom SMS and/or email notifications for your clients’ scheduled work. Send email confirmations to clients, and when confirmed it automatically updates the status in Workiz, as well as when the job is complete. Have records of past invoices, phone calls, and much, much more. All this goes a long way to impress your clients with more professional IT services.
It’s important to have full control over your ad-spend as an IT professional. With Workiz, you’ll be able to track leads and job sources, by assigning a different number to each ad-source, whether online or offline. Measure your ROI and you’ll know which ad sources to cancel, and which to double down on, so you can increase your profits and grow your business.
What makes Workiz unique is your ability to manage and market to both leads and customers. Whether you’re looking to turn leads into customers, upsell current customers, or get former customers to return to you for service, you’re able to manage, track and nurture relationships with our Customer CRM and Mailchimp Sync.
An IT service scheduling software is a web or mobile app that helps you run your service business more efficiently. You can use our app or software from anywhere that has an active internet connection to check your leads, schedule, view your client’s history and create invoices. Basically, everything that you used to write down on paper or keep in a spreadsheet can now be more efficiently managed in security and IT scheduling software.
You stand to make more profit!
The same way as you always did with a few additions. When you receive a cash or check payment from a client you can easily add the payment to Workiz.
You can now charge your client’s credit card using the web and mobile app.
You can also send your clients a secure link that shows them their balance due and allows them to submit a payment in seconds.