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Dispatch Software for Field Service Teams
Turn a service request into a closed job in seconds
Drag-and-drop calendar
Take your business to the next level
Keep track of job progress and quickly respond to new opportunities with our drag-and-drop calendar. Ensure that you have the best pro for the job by filtering the calendar by tech expertise or by team.
Automate daily tasks
Never miss an ETA
Keep your customers in the loop and eliminate any miscommunication with customizable appointment reminders and “On My Way” text messages.
Job management
Stay on top of your game
Real-time updates on new jobs and mid-day changes will help your team provide outstanding service to your customers.
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Common questions
What's Field Service management software?
Workiz is a fully customizable field service management software that includes a dispatch scheduling software, invoicing, and many other business-related tools designed to meet your every business need. With Workiz, you have complete control over your entire business at your fingertips, saving you time and streamlining your operations.
The software features a fully integrated Communications platform and an advanced field service dispatch software that works seamlessly with the Automation center. This combination allows you to run many of your daily tasks on autopilot, freeing up your time to focus on acquiring more jobs and growing your business. Workiz is designed with ease of use in mind, ensuring that you can manage your business efficiently without a steep learning curve.
How can a dispatch feature within a field service management software improve my bottom line?
Workiz is not only the most efficient way to grow your business, but it can also help you achieve faster growth compared to any other FSM software available. As the only field service management platform with a dispatch software feature that fully integrates with essential online lead sources like Angi, Thumbtack, and Google’s Local Services Ads, Workiz empowers service professionals to tap into new customer bases and expand their reach. On average, field service teams using Workiz report an impressive 22% increase in revenue.
In addition to boosting revenue, Workiz offers flexible payment solutions powered by Stripe and Sunbit. These options make it easier for customers to afford your services while ensuring you get paid what you deserve. By simplifying the payment process and offering convenient options, Workiz helps improve customer satisfaction and loyalty.
Workiz also helps you enhance your reputation by integrating with reputation management platforms like NiceJob. The software enables you to send automated review requests to satisfied clients, encouraging them to leave positive feedback on platforms like Google My Business. By consistently gathering and showcasing positive reviews, you can attract more customers and build trust in your brand.
Moreover, Workiz facilitates seamless communication between you, your technicians, and your customers through its mobile app. With real-time updates and easy access to information, you can provide an exceptional customer service experience that keeps your clients coming back for more. The app allows you to monitor and track your team’s progress, ensuring efficient scheduling and dispatching of jobs.
To experience the benefits of Workiz firsthand, you can request a demo or sign up for a free trial. See how the software’s automated scheduling, efficient dispatch management, and user-friendly interface can help streamline your operations, improve customer satisfaction, and ultimately boost your bottom line.
Does Workiz integrate with QuickBooks and other apps?
Yes! Workiz field service management software fully integrates with QuickBooks, an app that automatically syncs invoices, customers, and payments for you to keep track of your business records and stay in control of your finances.
Not only that, but with mobile app integrations, your technicians can generate estimates, invoices, and report revenue in real-time. Workiz also integrates with dozens of other apps, including Google Calendar, Mailchimp, and Zoom to help as a sort of dispatch scheduling software allowing you to easily communicate with customers, stay organized, and stay in control of your entire business.
Can I make service estimates with Workiz?
Yes, you can! With Workiz, you can create an estimate in a matter of minutes (often seconds), letting you be the first to respond to the lead – and the one most likely to win the job.
Plus, you can customize quotes to make your brand really stand out. This will make your customer touchpoints memorable and make them more likely to want to work with you again in the future.
Since we’re in the business of making money, Workiz enables you to create Sales Proposals that feature 3 estimates in 1 (ranked “good, better, best”). Many customers would rather pay extra for the repairs that they care about. This means that they’re most likely to pick “better” or “best” and boost your revenue, all while you provide them with an exceptional customer experience.
Does your field service management software have a mobile app?
It does! Available on the App Store and Google Play, Workiz’s mobile app is compatible with all devices, and every single employee of yours should be able to get used to it in no time. With the app, your techs will be able to generate estimates within minutes and easily communicate directly with customers via our dispatch software features, saving you time and effort and freeing you up to more effectively manage your business.
Additionally, your team can send customers ‘On my way’ messages as a field service dispatch software feature while you track their location in real time, reducing delays and last-minute cancellations that can negatively impact customer satisfaction.
We encourage you to try the mobile app and set your employees’ routes, saving time (and gas!) You’ll find that not only does it help you boost your team’s productivity, but it also cuts costs and maximizes revenue.