|Workiz||Other Field Service Software|
|Customer Notifications||Fully customizable||Default with basic customization|
|Auto-Assign users/team to Metro/Service Areas||Easily set up metro areas. Receive financial and performance reports||Doesn’t exist|
|Text Messages (SMS)||Customize, schedule and auto-send customer reminders with full tracking||Not available or basic customer reminders|
|Local Phone Numbers||Included||Not available or extra charge|
|Voice / Call Masking||Patented technology to track ad-spend and monitor employee calls||Doesn’t exist|
|User permissions||Highly customizable (40 different permission levels)||No customizations, and very few permission levels|
|Service Agreements with Signature Requests||Fully customizable using our editor||Default with basic customization|
|Email Integration (Mailchimp)||Easily market to both customers and leads||No Mailchimp integration|
|Access for Your Subcontractors||Free||Paid|
|24/7 Support||We’re here for you anytime||Support hours are limited|
|Team Onboarding||We’ll help your whole team become Workiz-savvy||Minimal, limited training|
This makes scheduling so much easier!
The SMS messaging and invoicing makes it so much easier to communicate with contractors while they are in the field! This software has saved my company time and money!!! Highly recommended!
– Sabrina B.
Great service and so easy to use!
We switched to Workiz a few months ago and I have to say that at my company, we are very impressed with their customer service and ease of use.
– Eric Mac Belkoff
Great for any service business!
They literally changed the way we do business; from paper to paperless! which allowed us to increase our profit margin… now we have more time to focus on the important elements of our business.
– Kristi M.