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Automate Anything That Does Not Involve Holding a Wrench
In this episode Adi “Didi” Azaria, CEO of Workiz delves into the intersection of artificial intelligence and field service, leveraging Didi’s wealth of knowledge and insights to explore the future landscape of this dynamic field and its implications for Workiz and beyond.
Episode 7 Show Notes
Keywords
AI, field service industry, automation, customer experience, Didi Azaria, Workies, technology, business strategies, innovation, future of work
Summary
In this episode of the Workies podcast, host Rose Kahn interviews Didi Azaria, a serial entrepreneur and AI expert, discussing the integration of AI in the field service industry. They explore Didi’s journey in AI, the impact of AI on business efficiency and customer experience, and the challenges of adopting new technologies. Didi emphasizes the importance of embracing AI as a tool for enhancing productivity and preparing for a future where automation plays a significant role in various industries.
Takeaways
- Didi Azaria is a pioneer in AI, having created Della Labs in 2015.
- AI is transforming the field service industry by increasing efficiency and profitability.
- The inflection point for AI adoption will occur in the next five years.
- Customer expectations are evolving, demanding faster and more efficient service.
- Workies aims to automate all tasks that do not involve physical labor.
- AI should be embraced as a tool to enhance productivity, not feared.
- Education and training are crucial for employees to effectively use AI.
- The future of work will see a significant reduction in low-wage jobs due to automation.
- Businesses must adapt to consumer expectations for digital interactions.
- Personal relationships remain important, even in an increasingly digital world.
Titles
- Preparing for an AI-Driven Future
- The Future of Work: Adapting to AI
Sound Bites
- “I’m one of the first guys in the world who created Della Labs.”
- “The inflection point is going to be probably between now and the next five years.”
- “AI is a tool and I will always say, fully with a tool is still full.”
Chapters
00:00
Welcome to the Workies Podcast
01:17
Didi Azaria’s Journey in AI
05:20
AI’s Impact on the Field Service Industry
09:06
Enhancing Customer Experience with AI
11:53
The Future of AI in Field Services
15:16
Challenges in Adopting AI
19:00
The Future of Work and AI
23:06
Preparing for an AI-Driven World
28:48
Personal Insights and Future Aspirations
About the speakers
Adi “Didi” Azaria, CEO of Workiz, the number one field service management software company. Didi is a seasoned Growth Hacker, Inside Sales Specialist, Startup Enthusiast, and Investor, bringing over 15 years of invaluable expertise to the conversation. With a remarkable track record that includes co-founding Sisense and leading Workiz as CEO, Didi has been instrumental in building business foundations from the ground up.
Throughout his career, Didi has been a pioneer in driving sustained growth by assembling high-performing teams and embracing cutting-edge technology to propel his company forward.
A Boston native turned California resident, blending my background in acting with a passion for sales. Over time, I’ve immersed myself in the world of Field and Home Service, uncovering the inner workings of this fascinating industry.
What I’ve found is a vibrant community of service professionals, each with their own journey marked by tales of resilience and triumph. Their stories, filled with grit and grace, serve as a testament to the remarkable growth potential within this field.
Now, I’ve partnered with Workiz to share these inspiring narratives through our new podcast, Workiz Unplugged. Together, we aim to uplift and motivate individuals within the industry, offering insights and lessons from those who have thrived in the face of challenges.
Book a demo with Caitlin today!
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Be a guest on our podcast.
Are you a home service professional eager to share your insights and experience with us on our podcast?
Sign up to be a guest at Workiz Unplugged, our field service podcast, and join our host, Caitlin Dwyer, a Boston native turned California transplant, as she shares inspiring narratives and offers insights and lessons from those who have thrived in the face of challenges.
Everything you need all in one place
Increase the efficiency of your field service business with all-in-one platform trusted by over 120,000 pros. Manage all your daily tasks automate your key workflows, win more jobs, get paid in the field faster, and control your business in real-time with Workiz.
