Every service business is different and while one business owner would prefer to put as much information as possible on clients another owner would prefer to just submit the job as quickly as possible.
Workiz allows you to control what fields in the job page are validated.
To make use of this feature navigate to:
Administration -> Job Settings-> Field Validation
Here you have the option to check on or off any field that you think is a must for a job to be submitted or done.
This means you have control over information that you believe that your dispatchers / office crew must collect.