Track your agent’s calls and improve customer care
Keep track of your client and employees conversations. In Workiz, our system allows you to play the recording from your computer, even mobile & tablet devices. Want to know why your employees aren’t closing sales? Give them tips to improve their ability to close sales, and have your business thrive with this powerful feature.
Don’t give away your real phone number! With this phone masking feature, you can easily create your own call-flow in seconds with Workiz’s call flow builder. Assign a custom number in just seconds to go to whoever you choose. You can save time by navigating callers to the right agent. No need for any servers or PBX in your office, it’s all cloud based and simple to setup.