Each call flow represents an ad source in your business. So here’s how it works: You buy phone numbers and assign them to different call flows representing your online and offline advertising. When calls come in they are routed to their call flows, and the data is shown to you in real-time on your reporting panel.
You can check your reports anytime using any device and know how well your campaigns are doing for any time range. You can also use custom notifications to triggers emails or SMS notifications when a call comes in to a specific flow, or by call duration.
Very easy, in your numbers section you have the option to point every number to a call flow. So let’s say you created a flow named “Google PPC”. All calls coming to those number will be labeled “Google PPC”
As many as you need! Some campaigns might have multiple phone numbers associated with them while other campaigns may only have one phone number. You can point them as you please to call flows.
You can use our “call whisper” feature. This way your agent will hear a message (“This call is from x campaign…”) before connecting to the caller.
With custom notifications, you can set an SMS or Email to be sent every time a call comes in a specific flow.