Frequently Asked Questions

What is Workiz?

Workiz is an easy to use web-based Field Service Scheduling Software designed to help your business get more organize and grow with simple tools to keep track of jobs, scheduling, invoicing, payments, technicians and clients.


Are there any additional fees?

With Workiz you can send and receive SMS from technicians and client. Your monthly plan includes FREE 500 SMS every month. If you use more then 500 SMS a month you will pay only $10 for 2000 extra SMS.


How long does it take to set up Workiz?

Workiz is super easy to start with. No need to download or install anything. simply create an account and start sending jobs to your technicians! We offer Free training and set up if you need extra help.


Can I use any mobile device to access my Workiz account?

Yes! Workiz can be used on any device. We are a full mobile friendly software.


How do I pay?

We accept all major credit and debit cards. Our billing cycle is every 1st of the month,


Do I need to sign any contract?

No, Workiz is a month to month subscription, You can start or cancel your subscription at any time.


I’m not a techie person, will I have a hard time using your software?

Workiz is very easy to use. We designed Workiz to make you and your team work easy and fun.


Can I import my clients data to your software?

Yes, We can import your client data in to Workiz via Excel file.


Do I need to give user log in to all my technicians?

Workiz allows you to create technicians without the option to log in. you will be able to communicate and send them jobs via SMS/Email without giving them access to the software.


Is Workiz secured? How secured?

Workiz uses the standard SSL Encryption which is used on major sites such as, eBay and Netflix Workiz also utilizes Google’s Cloud Platform, a world class network of data centers providing the highest security money can buy. You can read more about it here


Can I still use the same merchant processor with Workiz?

You getting paid is very important to us, which is why Workiz works with leading payment processors including Authorize.Net , Virtual Merchant and Stripe so you can accept various payment types including cash, credit, debit, and mobile payments.


Can Workiz integrate with quickbooks online?

Yes, Workiz works great with quickbooks online. We will sync your Client, Items, Services, Invoices and Payment automatically in to your quickbooks online account.


Still have questions? Feel free to contact us, we'll be happy to help!