Frequently Asked Questions

What is Workiz?

Workiz is an easy to use web-based Field Service Management Software designed to help your business get more organized and grow with simple tools to keep track of jobs, scheduling, invoicing, payments, technicians and clients.

 

How much does it cost?

Check out our pricing page. Notice that with all Workiz plans you get free phone numbers and a minimum of 500 text messages and 100 call minutes. 

 

How long does it take to set up Workiz?

Workiz is super easy to start with. No need to download or install anything. Simply create an account and start sending jobs to your technicians! 

 

Can I use any mobile device to access my Workiz account?

Yes! Workiz can be used on any device. We are a mobile-friendly software.

 

How do I pay?

We accept all major credit and debit cards. Our billing cycle is every 1st of the month.

 

Do I need to sign any contract?

No, Workiz is a month to month subscription, You can start or cancel your subscription at any time.

 

I’m not a techie person, will I have a hard time using your software?

Workiz is very easy to use – that’s why we added ‘easy’ to our name! 

 

Can I import my clients data to your software?

Yes, We can import your client data in to Workiz via Excel files.

 

Do I need to give user login to all my technicians?

Workiz allows you to create technicians without the option to log in. You will be able to communicate and send them jobs via Text/Email without giving them access to the software.

 

Is Workiz secured? How secured?

Workiz uses the standard SSL Encryption which is used on major sites such as Amazon.com, eBay and Netflix. Workiz also utilizes Google’s Cloud Platform, a world-class network of data centers that provide the highest security money can buy. You can read more about it here

 

Can Workiz integrate with QuickBooks Online?

Yes, Workiz works great with QuickBooks Online. We will sync your Client, Items, Services, Invoices and Payment automatically into your QuickBooks Online account.

 

Still have questions? Feel free to contact us, we'll be happy to help!